CAIN-42 CAIN StudioLegal
Terms of service
The policies that govern using CAIN-42 today, and how to get a signed agreement.
Last reviewed 31 August 2026
The full Terms of Service are not published on this page yet. The policies below are published and apply today. For a signed agreement, or if your procurement process needs terms on your own paper, write to legal@cainstudio.online.
Published policies
Refunds and cancellation
The 7-day evaluation, refunds of a first charge, cancelling, disputes.
Data processing addendum
How we process customer data as your processor, and how to get a countersigned DPA.
Privacy notice
What we collect, what we never store in the clear, and deletion.
Service levels
The objectives we measure ourselves against, and why they are not yet a contractual SLA.
Security and disclosure
Safe harbour for good-faith research, scope, and how to report a problem.
Sub-processors
Every third party that touches data for the hosted deployment.